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1. Information We Collect

We collect information you provide directly to us, including: • Account information: name, email address, phone number, and password when you register. • Property information: house addresses, unit details, and tenant data you enter. • Payment information: transaction IDs for bKash, Nagad, or bank payments (we do not store card numbers). • Usage data: how you interact with our platform, features used, and time spent.

2. How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services. • Process transactions and send related information. • Send administrative messages, updates, and security alerts. • Respond to your comments and questions. • Monitor and analyze usage patterns to improve user experience.

3. Data Security

We implement industry-standard security measures to protect your data: • All data is encrypted in transit using TLS/SSL. • Passwords are hashed using bcrypt — we never store plaintext passwords. • Database access is restricted and monitored. • Regular security audits are performed. No method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with: • Service providers who assist in operating our platform (hosting, email delivery). • Law enforcement when required by law. • Business successors in the event of a merger or acquisition. All third-party providers are contractually required to protect your data.

5. Tenant Data

As a property management platform, landlords store tenant data on our system. We treat all tenant data with the same care as owner data. Landlords are responsible for: • Obtaining necessary consent from tenants. • Ensuring tenant data is accurate and up-to-date. • Deleting tenant data when no longer required.

6. Your Rights

You have the right to: • Access the personal data we hold about you. • Correct inaccurate data. • Request deletion of your account and associated data. • Export your data in a portable format. • Opt out of non-essential communications. To exercise these rights, contact us at privacy@bharabari.com.

7. Cookies

We use cookies and similar tracking technologies to: • Keep you logged in across sessions. • Remember your preferences. • Analyze platform usage. You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Continued use of Bharabari after changes constitutes acceptance of the updated policy.